PRIVACY POLICY

Initial Release Version 1.0 - September 2024

  1. Overview

TogPod Ltd. ("TogPod," "we," "us," and "our") respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This Privacy Policy outlines how we collect and use your Personal Information when you visit our website at https://www.thetogpod.com or otherwise use the TogPod platform.

Please read this Privacy Policy carefully to understand our policies and practices regarding your Personal Information and how we handle it.

By accessing or using the Platform, you agree to this Privacy Policy. If you do not agree with our policies, please do not use the Platform.

TogPod may change this Privacy Policy at any time, at its discretion.

Your continued use of the Platform after any updates means you accept the revised terms, so please check this Privacy Policy periodically for changes.

This Privacy Policy is governed by the TogPod Terms of Service.

  1. Information We Collect and How We Collect It

TogPod collects two types of information: Personal Information and Non-Personal Information (collectively “Information”).

  • Personal Information refers to data that identifies you personally, such as your name, email address, phone number, and business information.

  • Non-Personal Information is data that does not specifically identify you, such as general website usage data.

We collect Information:

  • Directly from you when you provide it, such as when you subscribe to our services, create an account, or request information.

  • From third parties like partners, vendors, or other businesses. We take steps to ensure that any third-party information has been collected with proper consent or legal permission.

  • Automatically as you navigate through the Platform using cookies and similar tracking technologies. For more details, please review our Cookies Policy.

  1. How We Use Your Personal Information

We use your Personal Information for the following purposes:

  • Functionality and Platform Development: To provide, offer, and improve TogPod services. This includes ensuring the Platform works efficiently, offering personalized experiences, and maintaining security.

  • Customer Support and Reporting: We rely on Personal Information to provide customer support, send updates, and ensure the Platform operates smoothly.

  • Business Operations: To handle accounting, billing, legal compliance, and other essential business functions.

  • Communication: We use contact details to send messages, respond to inquiries, and share updates on TogPod services, in line with your communication preferences.

  • Advertising and Marketing: To send you relevant marketing content, including promotional messages, based on your interactions with TogPod.

For users in the European Economic Area (EEA) or the UK, we collect and process Personal Information only with your consent, to fulfil contractual obligations, comply with legal requirements, or where it serves our legitimate business interests.

  1. How We Protect Your Information

TogPod implements appropriate administrative, technical, and organisational security measures to protect your Personal Information against unauthorised access, loss, or misuse. However, no system can be entirely secure, and we encourage you to take steps to protect your information.

If you believe your account has been compromised, please notify us immediately at

[email protected]

  1. Sharing Your Information

We may share your Personal Information with:

  • Affiliates and subsidiaries for purposes related to this Privacy Policy.

  • Suppliers and service providers to assist with tasks like website hosting, customer service, and marketing, under appropriate confidentiality agreements.

  • Partners to facilitate joint products, research, or promotional efforts.

  • Legal and security purposes when required by law or to protect our rights and safety.

We do not sell your Personal Information.

  1. Client Data Ownership and Usage

    TogPod respects your data privacy, especially when it comes to the client data you store within your TogPod account. We do not access, use, or share any of your stored client data for any purpose. Client data remains the exclusive property of the TogPod account holder. We fully recognize that this data is confidential and belongs solely to you.

    In the event that you decide to leave TogPod, you will have the ability to securely export and take your data with you. Our goal is to ensure that your business operations are not interrupted and that you maintain full control over your information, even after your account with TogPod is closed.

  1. Children’s Privacy

TogPod does not knowingly collect Personal Information from children under 16. If we become aware of any such data, we will take steps to delete it immediately. If you believe we have collected data from a child, please contact us at

[email protected]

  1. Third-Party Links

Our Platform may contain links to third-party websites and services. TogPod is not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before sharing any Personal Information.

  1. Do Not Track

Our Platform does not currently respond to "Do Not Track" (DNT) signals.

  1. Your Legal Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your Personal Information.

  • Opt-out of receiving marketing communications.

  • Withdraw consent where applicable.

For individuals in the UK and the EEA, you may also have the right to request data portability or object to the processing of your data under certain conditions. Please contact us at [email protected] to exercise your rights.

  1. International Transfers

TogPod is a UK-based company with services available worldwide. As such, your Personal Information may be transferred to countries outside of your home jurisdiction. We ensure that any such transfers comply with applicable data protection laws, including the UK General Data Protection Regulation (GDPR).

  1. Data Retention

We retain your Personal Information only as long as necessary to fulfil the purposes outlined in this Privacy Policy. When determining the retention period, we consider legal obligations, the sensitivity of the data, and potential risks from unauthorised use or disclosure. In some cases, we may anonymise your data for research or statistical purposes, allowing us to use it indefinitely without further notice to you.

  1. How to Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact us at [email protected] or by mail at:

TogPod Ltd.
ATTN: Legal Department
Kersey Mill

Hadleigh

Ipswich

Suffolk

IP7 6DP
United Kingdom